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Patient Flow Academy
Conference 2024

Date: Wednesday 13th November

Time: 08:00 – 17:00

Venue: The Gibson Hotel, Dublin 1

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Our Agenda

2024 Agenda

08:15 - 9:00

Registration, Networking and Coffee

 

09:00 - 9:15

CEO Address

Mr. Bernard Gloster,

HSE Chief Executive Officer (CEO)​​

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SESSION 1:

Framing the Challenge

09:15 - 09:20

Session Introduction

09:20 - 9:35

A Wicked and Deadly Problem

Dr Rosa McNamara, Clinical Lead, Emergency Medicine Programme

 

09:35 - 09:50

Patient/Family Perspective on Patient Flow

Catherine Murphy

 

09:50 - 10:05

Integrated Care Framework (ICF): Enhanced quality of care for nursing home residents in the ED

Petrina Donnelly, Chief Director of Nursing and Midwifery, HSE Dublin and North East​

 

10:05 - 10:20

Leadership and Lessons Learnt: My UEC Journey

Niamh Lacey, Hospital Manager, St. Luke’s General Hospital Carlow-Kilkenny​

10:20 - 10:50

Keynote Address

Prof. Julian Redhead, National Clinical Director for Integrated Urgent and Emergency Care, NHS​

 

10:50 - 11:20

Coffee Break ​​

 

SESSION 2

Urgent and Emergency Care – Delivering High Impact Changes

 

11:20 - 12:20

Patient Flow Panel and Audience Participation

 

​12:20 - 13:20

Lunch

 

​​​​​SESSION 3:

On the Frontline: Addressing the Patient Flow Challenge

​                                                                          13:20 - 13:25

Session Introduction

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13:25 - 13:40

Complex Case Management Team HSE South West

Yvonne Cashman, Operational Lead CCMT HSE Cork Kerry Community Healthcare

 

13:40 - 13:55

Improving patient experience in ED and flow within MRHT

Shirley Keyes, Operations Manager, Midlands Regional Hospital Tullamore (MRHT)

13:55 - 15:10

Patient Flow Excellence Awards Presentations

Grace Rothwell, National Director, HSE Access and Integration & Dr Eve Stanley, HSE Spark National NCHD Innovation Fellow


 

​​Integrated Community Based Pathways supporting Acute Hospital Admission

Alternatives in North Dublin

Dr. Liz Callaly, Clinical Co-Lead for Integrated Care for Older People in HSE Dublin North Central

New Care Pathway to Enable Ambulances Transfer Patients to a Model 2 Hospital Medical Assessment Unit

Dr. Anne Marie O’ Flynn, Consultant Cardiologist and General Physician, Mallow General Hospital

Age-Friendly Healthcare in the Mid-West: The Geriatric Emergency Medicine Unit

Íde O’ Shaughnessy, Clinical Specialist Occupational Therapist, Geriatric Emergency Medicine Unit, University Hospital Limerick

Emergency Department Falls & Syncope Service (ED-FASS)

Dr. Robert Briggs, Consultant Geriatrician, Department of Geriatric Medicine, St James’s Hospital

Improving Patient Experience Times in the ED

Brid Crennan, Assistant Director of Nursing Patient Flow, St. Luke’s General Hospital Carlow-Kilkenny

Model Wards in West North West Region

Helene Horsnell, Unscheduled Care General Manager
HSE West Northwest Region

 

 

15:10 - 15:25

Chief Clinical Officer Address:
A Call to Action

Dr. Colm Henry, HSE Chief Clinical Officer, CCO

15:25 - 16:15

Building the Patient Flow Community of Practice: Summary, Next Steps and Close

Grace Rothwell, National Director, HSE Access and Integration

Speakers
Awards
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Patient Flow Academy
Excellence Awards

Patient Flow Academy Excellence Awards: 1st Prize

Patient Flow Academy Excellence Awards: 2nd Prize

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