2024 Agenda
08:15 - 9:00
Registration, Networking and Coffee
09:00 - 9:15
CEO Address
Mr. Bernard Gloster,
HSE Chief Executive Officer (CEO)
SESSION 1:
Framing the Challenge
09:15 - 09:20
Session Introduction
09:20 - 9:35
A Wicked and Deadly Problem
Dr Rosa McNamara, Clinical Lead, Emergency Medicine Programme
09:35 - 09:50
Patient/Family Perspective on Patient Flow
Catherine Murphy
09:50 - 10:05
Integrated Care Framework (ICF): Enhanced quality of care for nursing home residents in the ED
Petrina Donnelly, Chief Director of Nursing and Midwifery, HSE Dublin and North East
10:05 - 10:20
Leadership and Lessons Learnt: My UEC Journey
Niamh Lacey, Hospital Manager, St. Luke’s General Hospital Carlow-Kilkenny
10:20 - 10:50
Keynote Address
Prof. Julian Redhead, National Clinical Director for Integrated Urgent and Emergency Care, NHS
10:50 - 11:20
Coffee Break
SESSION 2:
Urgent and Emergency Care – Delivering High Impact Changes
11:20 - 12:20
Patient Flow Panel and Audience Participation
12:20 - 13:20
Lunch
SESSION 3:
On the Frontline: Addressing the Patient Flow Challenge
13:20 - 13:25
Session Introduction
13:25 - 13:40
Complex Case Management Team HSE South West
Yvonne Cashman, Operational Lead CCMT HSE Cork Kerry Community Healthcare
13:40 - 13:55
Improving patient experience in ED and flow within MRHT
Shirley Keyes, Operations Manager, Midlands Regional Hospital Tullamore (MRHT)
13:55 - 15:10
Patient Flow Excellence Awards Presentations
Grace Rothwell, National Director, HSE Access and Integration & Dr Eve Stanley, HSE Spark National NCHD Innovation Fellow
Integrated Community Based Pathways supporting Acute Hospital Admission
Alternatives in North Dublin
Dr. Liz Callaly, Clinical Co-Lead for Integrated Care for Older People in HSE Dublin North Central
New Care Pathway to Enable Ambulances Transfer Patients to a Model 2 Hospital Medical Assessment Unit
Dr. Anne Marie O’ Flynn, Consultant Cardiologist and General Physician, Mallow General Hospital
Age-Friendly Healthcare in the Mid-West: The Geriatric Emergency Medicine Unit
Íde O’ Shaughnessy, Clinical Specialist Occupational Therapist, Geriatric Emergency Medicine Unit, University Hospital Limerick
Emergency Department Falls & Syncope Service (ED-FASS)
Dr. Robert Briggs, Consultant Geriatrician, Department of Geriatric Medicine, St James’s Hospital
Improving Patient Experience Times in the ED
Brid Crennan, Assistant Director of Nursing Patient Flow, St. Luke’s General Hospital Carlow-Kilkenny
Model Wards in West North West Region
Helene Horsnell, Unscheduled Care General Manager
HSE West Northwest Region
15:10 - 15:25
Chief Clinical Officer Address:
A Call to Action
Dr. Colm Henry, HSE Chief Clinical Officer, CCO
15:25 - 16:15
Building the Patient Flow Community of Practice: Summary, Next Steps and Close
Grace Rothwell, National Director, HSE Access and Integration
Speakers
2024 Speakers
Patient Flow Academy
Excellence Awards
Patient Flow Academy Excellence Awards: 1st Prize
Patient Flow Academy Excellence Awards: 2nd Prize
Patient Flow Academy Excellence Awards 2024: Photos